Privacy Policy

We collect information you provide when you create an account, complete your profile, book workspace, register for events, apply for membership, or contact us. This may include your name, email, profile details, organisation, and payment information where applicable.

We use your information to provide platform services, process bookings and payments, send updates about events and programs you join, and help you connect with Impact Hub Nairobi's innovation community.

We do not sell your personal information. We may share data with service providers who help us operate the platform under confidentiality obligations. Profile information you choose to make visible may appear in the community directory for other members.

We use appropriate technical and organisational measures to protect your information. Passwords are stored using industry-standard hashing.

We retain your information while your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

You may access, correct, or delete your personal information, or request a copy of data we hold. Contact us at nairobi@impacthub.net.

We use session cookies required for authentication and platform functionality. We do not use third-party advertising or tracking cookies.

For privacy questions, email nairobi@impacthub.net or visit nairobi.impacthub.net.